Team Associates and Supervisors
Google Suite, Adobe Audition, Vyond, and Eduflow
A growing meal prep franchise wanted to create an onboarding process that is scalable, virtual, and customized for their Team Associates and Supervisors. Most of their Associates are in school and are between 18-34 years old. The owners of this franchise location wanted to ensure the training taught their employees how to do their jobs properly while motivating them to siege the opportunity and visualize a future with them owning their own business if they wanted.
We provided Learning Design Consulting through a rapid development process. We worked with their Subject Matter Experts, which were the owners, to structure the content they wanted to provide to their employees and created a custom strategy for their specific audience. We also designed and developed micro-learning through a series of short animated videos and discussion forums and established a learning management system.
From providing a personal touch with a video from the owners to explaining how the new hire fits in the big picture, explaining the expectations of customer service, and how to prepare food properly, the new Team Associates and Supervisors would learn everything they need to get started in their role virtually on their phone or on an iPad at the restaurant.
“It was a good learning experience working with Exp.Design. We were able to provide valuable information to our team in a scalable way. Their team exceeded all expectations from their quality of work to how thoroughly they covered all of the needed areas in our new hire training.”